BEMS have provided routine service and maintenance to the Trend Building Energy Management System for over 10 years. We work closely with the building manager and the maintenance engineering team to ensure that the BMS is operational and the
energy consumption is consistent.

Derwent London and the M&E contractor expect a level of service consistent with the The Johnson Building and its tenants. Routine maintenance of the Trend BEMS and Tridium metering system are our responsibility.

The support contract for The Johnson Building over the period since installation has included additions to the BMS for office-fit outs, controller upgrades, front-end supervisor software upgrades, graphic revisions and many other remedial items required to keep the building management system operational and up to date.

The nature of the business of the tenants within The Johnson Building is such that chilled water is critical to business services. BEMS offer a 4 hour emergency response for engineering attendance, we also provide remote assistance that in many cases can solve issues without the requirement for placing an engineer on-site.